PLEASE ALLOW 10-14 BUSINESS DAYS FROM ORDER DATE FOR ITEM TO SHIP OUT. NEED IT RUSHED? RUSH ORDER FEE: $100
Exchange Policy
At Label M we understand the importance of a perfect fit. To ensure customer satisfaction we do offer product exchanges for a different size. This option is only for items $600 or less. Please review exchange policy process.
No cancellations. Refunds are not permitted exchange only. Store credit option is offered.
Once order has been placed changes are not permitted.
1. Notification
Label M must be notified within 48 hours from date of receiving item that there is a wish to exchange item.
2. Conditions of Item Before Return
*Items must be returned in original form, unworn, unused and unwashed
with all tags attached.
*Items must be returned within 7 business days once return has been
approved.
*Customer is responsible for exchange shipping cost.
* Please note that customized items and prom gowns are final sale.
3. Notice of Retuned Item
We will send you an email when your EXCHANGED package is delivered back to our warehouse. Please note, EXCHANGES do take us 3-10 business days to process upon reaching our facility.
Once your EXCHANGE is processed and your credit is issued, you will receive a confirmation.
3. Swimwear, lingerie and accessories are fine sale items.
4. Items returned with deodorant, makeup or any other stains forfeits your ability to complete an exchange.
5. Damaged or Defective Items
In the event your item arrives damaged or defective please notify us within
48 hours from date of delivery. Item must be returned within 7 business
days from date of return approval. Failure to notify us or return item within
stated time frame forfeits your exchange request. Please contact our team
at Labelmbrand@gmail.com if you receive a damaged item.
5. Special Care Instructions
Please handle products in a delicate manner. Products are created using
mesh, metal and rhinestones and should be handled in a gentle manner.
Please prevent from pulling product. Doing so may cause tears, deeming
item unwearable. Exchanges will not be provided due to mishandling product.